SHIPPING POLICY
We Offer Free Shipping Worldwide!
SHIPPING TIMES
COVID-19 Notice: Some packages may experience a 1-2 week shipping delay, as our logistics partners try to circumvent global lockdowns.
REGIONS
North America
USA 3-5 Business Days
Canada 5-7 Business Days
Mexico 10-15 Business Days
Australia
Australia 10-15 Business Days
New Zealand 10-15 Business Days
Europe
United Kingdom 10-15 Business Days
Ireland 10-15 Business Days
Germany 10-15 Business Days
Switzerland, Sweden, Belgium & Denmark 10-15 Business Days
France 10-15 Business Days
Rest of Europe 15-20 Business Days
Asia
Singapore 10-15 Business Days
Malaysia 15-20 Business Days
United Arab Emirates 15-20 Business Days
Saudi Arabia 15-20 Business Days
Rest of Asia 15-20 Business Days
Africa
All of Africa 20-30 Business Days
South America
All of South America 20-30 Business Days
HANDLING
All orders will typically be dispatched within 1-3 business days from our warehouse. We do not ship during weekends.
TRACKING YOUR ORDER
We will send you a tracking number to your email once the package has been shipped.
If you haven't received one or if the tracking number doesn't work, no worries. Contact us and we'll solve it!
If you need more detailed information, please shoot us an email at official@jovs-beauty.com and we'll help you out!
UNEXPECTED DELAYS
In some instances, the delivery may take longer than the standard shipping times stated above. Most of these delays are caused by international customs processing that we cannot control. Please contact us if your package is taking too long to arrive and we will work with you to resolve any situation.
We ship to all locations on a DDP (Delivery Duty Paid) basis, which means that all relevant import taxes and duties will be included in the product price.
180 DAY MONEY-BACK GUARANTEE
JOVS is proud to offer a 180 day money back guarantee if you are dissatisfied with our device, for more details on our guarantee please click here.